Job Description

Bloom Concierge Home Care Community Engagement Manager Job Description Last Updated 9/24/2025 Job Title: Community Engagement Manager Location: Scottsdale, Arizona Job Type: Full-Time About Us: Bloom Concierge Home Care is a leading provider of compassionate, high-quality home health care services. We are dedicated to enhancing the lives of our clients by delivering personalized care where they are most comfortable — at home. We’re seeking a results-driven Community Engagement Manager to expand our reach, build strong referral networks, and generate new client leads through strategic community-based marketing initiatives. Position Summary: The Community Engagement Manager is responsible for driving growth by increasing awareness of BCHC’s services through targeted outreach and marketing. This role will focus on building and nurturing high-value relationships with referral partners (discharge planners, nurses, social workers, physicians, and other medical professionals) to capture referrals and strengthen our presence in the community. What We Offer:

• $50,000 starting salary plus commissions and incentives.
• Employee of the Month cash rewards.
• Unlimited paid time off.
• Paid holidays.
• Summer Fridays (early dismissal).
• Volunteer time off.
• Bereavement leave.
• Opportunities for career growth and advancement.
• A collaborative, mission-driven work environment.
• Job rotation opportunities.
• Employee of the Month cash rewards.
• The ability to make a meaningful impact in your community.

• Develop and execute marketing and outreach strategies to increase referrals and client acquisition.
• Identify, establish, and maintain strong relationships with key referral sources, including hospital discharge planners, nurses, social workers, physicians, and senior living communities.
• Conduct regular visits to hospitals, clinics, and community organizations to promote BCHC’s services and educate staff on referral processes.
• Plan, coordinate, and attend community events, health fairs, and networking opportunities to increase brand recognition and lead generation.
• Collaborate with internal teams to develop marketing campaigns, promotional materials, and digital content tailored to referral partners and community audiences.
• Track, analyze, and report on outreach activities, referral generation, and lead conversion metrics.
• Act as a brand ambassador and subject matter expert in the community, ensuring consistent messaging and positive representation of Bloom Concierge Home Care.
• Organize educational presentations and in-service trainings for discharge teams, social workers, and other healthcare professionals to position BCHC as the preferred home health care provider.

• Referral Growth: Achieving monthly and quarterly targets for new client referrals from hospitals, physicians, social workers, and discharge teams.
• Relationship Building: Establishing and maintaining a minimum number of new referral source contacts (e.g., X new contacts per month) and maintaining regular follow-ups.
• Event Participation: Hosting or participating in a set number of community or professional events per quarter to build brand awareness.
• Lead Conversion: Tracking referral-to-admission conversion rates and improving conversion through relationship management and follow-up.
• Market Expansion: Increasing the number of active referral sources and identifying new untapped referral channels.

• 2+ years of experience in marketing, business development, or community outreach (healthcare or home health care experience strongly preferred).
• Proven track record of building referral networks and increasing client leads.
• Strong communication, networking, and presentation skills.
• Highly organized with excellent project management and follow-through abilities.
• Self-starter who thrives in both independent and team environments.
• Knowledge of local healthcare systems and community resources is a plus.

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